Cookies Policy

This Cookies Policy applies to the 19rich Casino website and any related online pages or services that display or link to this policy. It is intended for players and visitors in Australia. In this policy, “we”, “us” and “our” refer to 19rich Casino, while “you” means the person visiting or using our website.

Cookies are small text files or similar identifiers that a website places on your computer, mobile phone, tablet or other device. They allow a website to remember information about your visit, recognise a returning device and help certain functions work as intended. Some technologies perform similar functions without storing a traditional cookie. For simplicity, this policy refers to cookies and similar technologies together as “cookies”.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with account, device or usage information and may then be treated as personal information under applicable privacy laws. Our use of personal information is also explained in our Privacy Policy.

By continuing to use the website, you may allow cookies to operate where this is permitted by applicable law and your selected settings. Where consent is required, we will provide an appropriate notice or preference tool. You can change your choices or restrict cookies at any time using available settings on the website or through your browser.

We use cookies for different purposes. Some are necessary for the website to provide a service you have requested. Others help us understand how the website is used, remember preferences or support relevant communications. The types of cookies used may change as the website, technology or legal requirements change.

Strictly necessary cookies

Strictly necessary cookies help the website operate securely and reliably. They may support account access, session management, navigation, page security, fraud prevention, age or identity-related processes, and the delivery of functions you ask to use. Without these cookies, some parts of the website may not work properly.

Functional cookies

Functional cookies allow the website to remember choices and settings. For example, they may remember language or display preferences, help maintain a session while you move between pages, or keep certain features consistent during a visit. If you reject these cookies, some preferences may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, such as which pages are visited, how users move through the site and whether pages or features are performing as expected. We may use this information in an aggregated or otherwise controlled form to improve design, content, accessibility, security and website performance.

Advertising and measurement cookies

Where used and permitted, advertising or measurement cookies may help assess the effectiveness of marketing, limit repeated advertisements or show information that is more relevant to your interests. These cookies may be provided by us or by service providers acting on our behalf. We will not use cookies to avoid or override your responsible gambling choices or any applicable account restrictions.

• Keep requested website functions available.
• Maintain security and help detect unusual or fraudulent activity.
• Remember selected settings and improve your experience.
• Measure website traffic and understand technical performance.
• Support marketing measurement where this is appropriate and permitted.

First-party cookies are set by 19rich Casino or by technology operating directly for us. They are generally used to provide website functions, remember settings, maintain secure sessions and understand how our own services are used.

Third-party cookies are set by a service provider or another organisation whose technology appears on, connects with or supports the website. These providers may assist with analytics, security, customer support, content delivery, payment-related functionality, advertising measurement or other website services. Their cookies may be subject to their own privacy policies and terms.

We aim to use third-party providers that are appropriate for the relevant service and to require suitable handling of information. However, we do not control every third party’s technology, website or privacy practices. You should review a provider’s information if you want to understand how it handles data collected through its services.

A cookie may be a session cookie or a persistent cookie. Session cookies generally operate only while your browser is open and may be removed when the session ends. Persistent cookies remain on your device for longer, subject to their purpose, settings and expiry. We may also use technologies that are stored or processed in other ways, including pixels, tags, software development kits or local storage.

Information that may be collected

Depending on the cookie and your settings, information may include your device type, browser type, approximate location, language, time zone, pages viewed, links selected, visit dates, session information, referring website and general interaction data. Cookie information may also help us identify a device or browser in a limited way. We do not use this policy to promise that every cookie collects every type of information.

Cookies are not a substitute for responsible account and device security. You should use a private device where appropriate, protect your login details and avoid allowing other people to use an account or device that remains signed in.

Managing cookies through the website

If a cookie preference tool is available, you can use it to review or change optional cookie categories. Your choices may apply only to the browser or device used to make them. If you clear cookies, change browsers, use another device or delete site data, you may need to set your preferences again.

Managing cookies through your browser

Most modern browsers allow you to view, block, delete or restrict cookies through their privacy or settings menus. Your browser may also offer controls for blocking third-party cookies, deleting browsing data when the browser closes or receiving a warning before a cookie is stored. Instructions differ between browsers and devices, so consult the relevant browser provider for current guidance.

You can usually continue to browse the website after restricting optional cookies. However, blocking or deleting necessary cookies may prevent account functions, security features, forms, navigation or other parts of the website from working correctly. Your settings may also reduce the accuracy of analytics or affect the relevance of some content.

Privacy and data handling

We handle information collected through cookies in accordance with applicable privacy obligations and our Privacy Policy. Depending on the purpose, information may be accessed by our personnel, related service providers or technology partners who help operate, secure, analyse or improve the website. Information may be stored or processed in Australia or overseas where permitted, subject to appropriate requirements.

We retain cookie-related information only for as long as reasonably necessary for the relevant purpose, to meet operational, security, legal or dispute-resolution requirements, or as otherwise explained in our Privacy Policy. Retention can differ between cookie types and service providers.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page with a revised date where appropriate. You should check this page periodically so you understand the current use of cookies. If a change requires a new choice or notice, we will provide that where applicable.

Questions and further information

For more information about how 19rich Casino collects, uses, stores or discloses personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or wish to raise a privacy concern, use the contact or support options published on the website. We may need enough information to understand and respond to your request, and we may take reasonable steps to verify your identity before providing account-related information.